Terms & Conditions

Effective date: March 4, 2026

These Terms & Conditions govern your use of the Radus platform and related services. By using this service, you agree to these terms.

1. Service Scope

Radus provides workflow support to help users manage visa appointment activities. Radus does not guarantee appointment availability, booking success, or decision outcomes from any embassy, consulate, or visa center.

2. User Responsibilities

You are responsible for the accuracy and legality of all information you submit, including personal details, travel data, and uploaded documents.

3. Account Security

You are responsible for keeping your account credentials secure and for activity under your account. You must notify support immediately if you suspect unauthorized access.

4. Gmail Permission

When you grant Gmail permission, access is used only for OTP/email verification automation in the visa workflow. You can revoke access at any time in your Google account permissions.

5. Payments and Refunds

Payments are processed through Stripe or other configured providers. Fees, refund eligibility, and status are subject to your active application state and service policy in effect at the payment time.

6. Prohibited Use

You must not use the service for unlawful activity, abuse, security testing without authorization, or interference with third-party systems.

7. Availability and Changes

The platform may change, pause, or discontinue features without prior notice. We may update these terms when needed.

8. Limitation of Liability

To the maximum extent permitted by law, Radus is not liable for indirect, incidental, or consequential damages, including missed appointments or third-party platform failures.

9. Contact

For questions about these terms, use the in-app Contact page.