Privacy Policy

Effective date: March 4, 2026

This Privacy Policy describes how Radus collects, uses, stores, and protects personal data when you use the service.

1. Data We Collect

We may collect profile information, visa form details, appointment preferences, consent records, payment metadata, and operational logs needed to provide the service.

2. Gmail Data Access

If you grant Gmail permission, we access only the minimum mailbox data required to detect OTP/verification messages for workflow completion. We do not use this access for advertising.

3. How We Use Data

Data is used to run onboarding flows, process applications, perform OTP handling, secure accounts, process payments, provide support, and improve service reliability.

4. Data Sharing

We share data only with required processors and providers (for example, infrastructure, authentication, and payment providers) to deliver the service.

5. Retention

We retain personal data only as long as needed for service operation, compliance, dispute handling, and security monitoring.

6. Security

We use technical and organizational safeguards designed to protect stored data, including encrypted storage for sensitive tokens and credentials.

7. Your Rights

Subject to applicable law, you may request access, correction, deletion, or export of personal data, and may withdraw previously granted permissions.

8. Policy Updates

We may update this policy from time to time. Updated versions are posted on this page with a new date.

9. Contact

For privacy requests, use the in-app Contact page.